From: Unofficial Channels
To: All Offices
Subject: Internal Observation — How Information Travels
Following the recent increase in Department process mapping activity, several staff suggested that Unofficial Channels should also contribute an artefact.
The suggestion was received enthusiastically.
The Office notes that its own operating model has never previously been documented.
The initial artefact is therefore provided below.
Unofficial Information Flow Process v1.0
Trigger:
Someone notices something interesting.
↓
Think:
“I probably shouldn’t mention this…”
↓
Decision:
Mention it anyway?
No
→ Continue thinking about it
→ Mention it later
Yes
↓
Share with trusted colleague
↓
Colleague finds it interesting?
No
→ Process ends naturally
Yes
↓
Information travels
↓
Entire Department somehow knows
↓
Decision:
How did everyone find out?
Unknown
↓
END
Observations
The Office notes that no formal communication channels were utilised during execution of this process.
Despite this, information consistently reached a wider audience.
The underlying mechanism remains under investigation.
Recommendation
Where appropriate, assume interesting information may become generally known sooner than anticipated.
The Office offers no further comment regarding the operational characteristics of this process.
—
Unofficial Channels
“Some processes function without anyone knowing exactly how.”
Department of Self Love 
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